Telephones: Campus Phone Services Maintenance Summary and Timeline

Summary

The morning of Sunday, October 13, starting at 6am, the campus phone system will be taken offline for a software upgrade. As a result, there will be a full 2-hour outage followed by multiple brief, intermittent disruptions for the 4 hours following the upgrade.

Body

What is happening? 

On Friday, January 3, from 6 a.m. to noon, UNIT will conduct a migration to the University’s new voice services carrier. During this period, as campus phone extensions are ported to the University’s new voice services carrier, a brief service interruption to your campus desk phone may occur.

Emergency Call Boxes, as well as active inbound, outbound, and internal calls, will not be affected. For emergencies, please dial 911 from a personal cell phone.

Non-emergency calls can be directed to Public Safety at 610-772-5047. For questions or further details, please contact UNIT or visit our website.

When is this happening? 

Start: At 6am on Friday, January 3, 2025. 
End: By 12pm on Friday, January 3, 2025.

Impact

A brief service interruption to your campus desk phone may occur.

Services Impacted  

Campus telephone services (inbound, outbound, and internal campus phone calls).