Body
Overview
This article walks you through the basics of using your Avaya Desk Phone.
Instructions
- Basic Call Handling
- To make a call, lift the handset or press Speaker. For external numbers, dial 8 first, then the number. For internal calls, dial the 5-digit extension.
- To answer a call, lift the handset, press Answer, or press Speaker.
- To end a call, hang up or press End Call.
- Transferring Calls
- Press Transfer, dial the number, then press Transfer again to complete.
- Voicemail
- Press the Messages button and follow prompts to access voicemail.
- Call Forwarding
- Press Call Forward, enter the forwarding number, and press OK. A green light will turn on next to the Call Forward option. Dial 8 first if you are forwarding to an external number.
- To cancel, press the Call Forward button and the light will turn off.
- Adjusting Volume
- Use the Volume buttons to adjust the ringer volume when idle or when on a call.
- Special Features
- Select Send All Calls to send all incoming calls to voicemail.
- Select Directory to access internal numbers.