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Sign Up for NovaAlert
To sign up or change your options:
Current Faculty, Staff, or Students
- Go to MyNova and log in with your Villanova user name and password
- Go to Novasis
- Click Personal Information
- Click on Nova Alert & Cell Phone Information
- Enter your information
- Your Villanova email and the cell phone information will be entered into the Nova Alert system
Parents
Students need to add additional devices for Parents wishing to receive Nova Alerts
- In the Nova Alert – Sign-Up section, Click Add An Alert Device and Email.
- Add additional devices as needed.
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How do I add, remove, or edit devices?
To edit or remove devices registered or add a new device, go to NovaAlert section in Novasis.
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What can I register to receive alerts?
The NovaAlert system is limited to the following per user/account:
- 2 (TEXT) SMS Phone numbers,
- 6 (VOICE) Phone numbers for Messages
- 2 Email Addresses
- 1 (SPEECH/HEARING IMPAIRED) TTY device.
Note: you can configure 1 device to receive a text and a phone message by selecting SMS & PHONE MESSAGE.
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Will I receive any marketing or advertising messages?
No, Nova Alert will only communicate emergency and weather related information.
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How do I make sure I registered properly?
Send yourself a test to confirm. Log into Nova Alert and click Send test then Go.
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My cell phone is configured properly, but I am still not receiving SMS text alerts?
Contact your cell phone carrier to ensure you are configured to receive messages. Try to delete device and re-add it this allows for a new connection to be established in the system resolving most issues.
If you still are unable to receive SMS alerts, contact the Help Desk via email or by calling 610-519-7777.
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What if I am not receiving the e-mail alert messages?
- Check your junk e-mail folder in your mail program. You will need to add the address @everbidge.net to the safe sender's list to ensure delivery into your inbox.
- Some e-mail providers will block the message(s) because the e-mail system thinks the message is SPAM. Please contact your e-mail administrator to allow @everbidge.net
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How do I prevent SPAM filters from blocking my alerts?
Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (Junk mail or spam) from being delivered to users' mailboxes. Contact your ISP or email provider for questions about their spam/junk e-mail filters.
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