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Overview
Learn how to restore and download data stored in CrashPlan.
Instructions
Restore a single file
- Sign in to the CrashPlan app.
- See a list of backed-up files:
- Click Restore Files.
- (Applies only if you have multiple devices) From the drop-down menu, select the device that originally backed up the files you want to restore.
- If you back up to multiple destinations, select the destination from Restore files from.
- The backup set list appears after Restore files from if you have multiple backup sets that use the same destination. Select the backup set that contains the files you want.
- (Optional) If you want to restore an earlier version of your files, click As of Today to select a previous date from a calendar.
- Navigate to the file you wish to restore.
- Learn more about finding files (including hidden or deleted files).
- Mouse over the file to highlight it, and click the download icon to the right of the file.
- Your download is added to your Downloads folder with the default files options. Download Activity displays the status of your download.
Restore multiple files
- Sign in to the CrashPlan app.
- See a list of backed-up files:
- Click Restore Files.
- (Applies only if you have multiple devices) From the menu, select the device that originally backed up the files you want to restore.
- If you back up to multiple destinations, select the destination from Restore files from.
- The backup set list appears after Restore files from if you have multiple backup sets that use the same destination. Select the backup set that contains the files you want.
- (Optional) If you want to restore an earlier version of your files, click As of Today to select a previous date from a calendar.
- Select the checkboxes for the folders and files you want to restore.
- Learn more about finding files (including hidden or deleted files).
- Select Restore Files. The Restore Files Options (or Get Files Options) window will appear.
- Choose where and how to save your files using the files options.
- Select Go to begin the download.