Body
Overview
Individuals who have been granted proxy access to a student account may access their own NOVASIS account to view student-authorized pages of the student record.
Requirements
A Student must have previously authorized proxy access to their parent/guardian through the Parent Proxy Management tool in NOVASIS. Please see Proxy Management article for student instructions.
Proxy Instructions - Proxy Access First Time Set up
Follow these instructions if this is the first time a student has activated a proxy account. Scroll down for instructions to return to Proxy Access after activating the Proxy Account.
Step 1: Student Authorizes Proxy Account. Once a student has completed activation of the proxy account, the designated proxy will receive an email at the email address entered by the student in the management process. This should be the designated person's primary email address and it will server as the proxy log-in user name.
Step 2: Proxy (Parent/Guardian) Activates their Proxy Account. The proxy will receive 3 email messages simultaneously at the email address designated by the student Proxy Management process. Please pay special attention to the subject line of the email messages to follow the proxy account activation steps below.
Email Subject: New Proxy Confirmation - Step 1
This email provides the initial password to be used when accessing the Proxy's First Time account set up page. Please follow the instructions in the email as soon as possible. The password expires within 7 days from receipt of the email message. Look for a second email with the subject, New Proxy Identity for the instructions to access the account set up page.
Sample Message Text:
Email Subject: New Proxy Identity - Step 2
This email provides the initial proxy set up website (URL) to be used with the initial password received in a separate email message. Please follow the instructions in the email as soon as possible. Look for a separate email with the Subject: New Proxy Confirmation to obtain the temporary initial password (will expire in 7 days).
Subject: New Proxy Identity
Click on or copy the unique URL/website address in this message to navigate to your initial account sign in page (Banner self-service). The initial password will be the password you received in the New Proxy Confirmation email.
Enter the initial password.
Reset your security password for Proxy Access.
On this page, the email address in the top field should match the email address set up by the student for proxy access (the email recipient of the New Proxy Identity message). If it is not the matching email address, please change this on the form. If you wish to use a different email address to access your account, the student will have to set up a different proxy account for that email address.
The second field contains the initial password you just used to access the site. In the third and fourth fields, please enter your new password twice. Click Submit to change your password.
Once you've successfully changed your password, you will be taken to the permanent log in page for Banner Self-Service proxy access. The URL for this site is https://banssb9.villanova.edu/StudentSelfService/login/auth. It is referenced in the third email received with the subject: New Proxy Relationship. Enter the email address and password you just created to access your proxy account.
Email Subject: New Proxy Relationship - Step 3
This email provides the permanent URL to access your proxy account after you have changed your password.
Sample Message Text:
You can bookmark it for the future, OR go to the myNova portal and search for Proxy Access in the search field, click on the search icon (magnifying glass). The resulting task card will direct you to the permanent log in page.
Use the email address and password you created following the steps above to access the site going forward. Use the Forgot Password option if you forget your password.
Step 3: Verify Proxy Personal Information
Here, the proxy can view and update their own information for the proxy account. The proxy password can be changed here as well.
Click on the Proxy Personal Information card to view and update proxy information.
Step 4: View Authorized Student Pages.
On the card(s) labeled I am proxy for (Student Name), select to view your authorized pages from the drop down list. Select each page to view the content. As you click through the pages, use the back button on your browser or the Villanova "V" links on the top of the pages to return to your proxy dashboard. Then, make another selection to view a different page from your list of authorized pages. It can take some time for the pages to load as you select them. Please wait for the page to load before viewing or returning to the dashboard.
Proxy Access - Subsequent Log Ins
Go to the myNova portal and search for Proxy Access in the search field, click on the search icon (magnifying glass). The resulting task card will direct you to the permanent log in page.
Use the email address and password you created following the steps above to access the site going forward. Use the Forgot Password option if you forget your password.
Forgot Password
From the log in page, enter your user ID (which is the email address used when the student activated your account). Then, click on the Forgot Password link. Two email messages will be sent to your email address containing 1) a temporary password 2) a temporary link where you can enter the temporary password and reset your password to access the account.