Email: Quarantined Email

Villanova's Office of Information Security continues to strive to protect users against malicious email activity. By using Office 365 quarantine filters, we are able to prevent messages, such as phishing or spam, from penetrating the users email inbox, minimizing malicious attacks. 

A Quarantine Notification message is sent once a day notifying the user of any messages that have been placed in quarantine. Mail left in quarantine will automatically be deleted after 15 days. Users are able to check the quarantine portal if they are missing any expected email.

Managing your Quarantined Email

There are two ways to release legitimate messages that have been mistakenly placed in quarantined:

Microsoft Quarantine Notification Email
Microsoft Quarantine Portal

For more information, visit Microsoft's Find and release quarantined email article.

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Article ID: 144060
Mon 2/6/23 9:57 AM
Tue 4/30/24 3:39 PM