Service Catalog

Categories (12)

For assistance with new account creation (e.g. Courtesy Cards), requesting system access, and password reset.

For assistance with Blackboard, Mediasite, and other classroom or learning technologies.

For assistance with campus telephones, email and collaboration, and web conferencing tools.

For assistance with Banner, SoftDocs, TouchNet, and other enterprise applications.

For assistance with desktop and mobile devices, printing, equipment purchasing and decomissioning.

For assistance with third-party vendor reviews, firewall rules, requesting security training, and reporting a security concern.

Services and capabilities related to the delivery and support of IT services to the Villanova University community.

For assistance with evaluating new solutions and processes, scoping business requirements, or leading enterprise projects.

For assistance with data warehousing, reporting, dashboards, and analytics.

For assistance with the VU Mobile App, web forms, web site content management, or web analytics.

For assistance with your Villanova Wildcard, NovaBucks program, or building/door access requests.

Network, connectivity, server, storage and integration services

Service requests related to employee onboarding and status changes.