Service Catalog

Categories (12)

Accounts, Access, and Identity

For assistance with new account creation (e.g. Courtesy Cards), requesting system access, and password reset.

Academic and Instructional Technologies

For assistance with Blackboard, MediaSite, and other classroom or learning technologies.

Collaboration and Communication

For assistance with campus telephones, email and collaboration, and web conferencing tools.

Enterprise Applications and Software Catalog

For assistance with Banner, SoftDocs, TouchNet, and other enterprise applications.

Desktop and Mobile Computing

For assistance with desktop and mobile devices, printing, equipment purchasing and decomissioning.

Information Security

For assistance with third-party vendor reviews, firewall rules, requesting security training, and reporting a security concern.

Project and Business Services

For assistance with evaluating new solutions and processes, scoping business requirements, or leading enterprise projects.

Research and Reporting Technologies

For assistance with data warehousing, reporting, dashboards, and analytics.

Web and Mobile Services

For assistance with the VU Mobile App, web forms, web site content management, or web analytics.

Wildcard and NovaBucks

For assistance with your Villanova Wildcard, NovaBucks program, or building/door access requests.

Wireless and Networking

For assistance with VPN access, campus wireless (VUMobile, VUPlay, VUGuest, eduroam), and network cabling requests.

Administrative and Business

IT services that support the administrative and business functions of Villanova.

Services (2)

Employee Onboarding and Offboarding

Service requests related to employee onboarding and offboarding.