Overview
This article will walk you through the steps for adding a shared mailbox via the new Outlook UI.
Requirements
Internet access, share mailbox access, Outlook desktop application. Orange arrows denote instructions.
Instructions
- Open Outlook and ensure it is set to “New Outlook”. The toggle for new/old outlook is located in the top right corner of the application.
- Navigate to the account name in the information tab, shown below.
- Right click on account name to display the menu shown below, then select: “Add shared folder or mailbox”.
- Enter the name of the shared mailbox. It should auto-populate in the field shown below, then click add:
- The mailbox should now be added to the account. It can be found by scrolling down in the account inbox to the “shared with me” tab, shown below:
