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This KB article will walk you through the steps for adding a shared mailbox via the new Outlook UI.
In December 2022, Microsoft is forcing the removal of what they call Basic Authentication and Legacy Protocols. This will cause some older email clients to stop working. This article will help you understand if your email client will be impacted by this change, how to check if you are using Modern Authentication, how to get connected using Modern Authentication, and how to get support if you encounter any issues.
A list of UNIT's approved email clients as well as recommended solutions for clients without Modern Authorization capability.