Grade transfers can fail from Brightspace to Banner for a number of reasons. If a transfer fails, you will be notified in the Results/History columns. Some failures can be corrected simply by entering an acceptable grade and resending; other errors require Registrar intervention or changes to your grade book.
Error: Sorry, you cannot export grade because your user account is not recognized by the SIS.
Cause: Someone who is not the instructor of record in Banner has attempted to access the "Submit Grades to Banner" tool.
Solution: The instructor listed in Banner should transmit the grades. Confirm with the Registrar who is listed as instructor for the course.
Error: The final grade XXX is not valid.
Cause: You have attempted to submit a grade type that is not accepted by Banner. Only letter grades are permitted and submissions must match the grade mode for the course/student as set by the Registrar.
Solution: Resubmit with appropriate letter grade. If letter grades are not populating, you may need to apply the appropriate grade scheme to your final grade column.
Error: Cannot update final grade, grade is rolled to history.
Cause: A grade has previously been assigned to this student. The Registrar periodically locks submitted grades. Grades are rolled to history daily during midterm/final grade submission periods.
Solution: Contact the Registrar if a grade change needs to be made. If the student is an auditor (AU) or personal enrichment student (PE), you may receive this error as the Registrar has already assigned a grade. AU and PE students do not need to receive instructor submitted midterm/final grades.
Error: User does not have access to grades for given course and term.
Cause: Only the instructor of record can submit grades. If the course is merged, only the instructor of record for each section can submit grades for the students in that section.
Solution: Ensure that instructor who is submitted the grades for each section is also the instructor listed in Banner.
Error: default.gradeIsNotUpdatableByWeb
Cause: The Registrar is not accepting midterm or final grades at this time.
Solution: Try again during the grade submission window.
Error: Last attendance date cannot be greater than the current date. / Last attendance date must be between section start date and section end date.
Cause: Date entered for last attendance date is greater than current date.
Solution: Enter correct day of last attendance date.
Error: Last attendance date must be between section start date and section end date.
Cause: Date entered for last attendance date is outside of the course start/end date schedule.
Solution: Enter correct day of last attendance date.