Telephone (Desk/Office)

UNIT Telecommunications supports all voice services throughout the university including desk phones, mobile phones, faxing, voice mail, and call flow.

To request support or report a problem with desktop phone service, please have your extension ready and select the appropriate category.

 

Call Forwarding

For on-campus with physical access to desk phone:

To temporarily redirect all calls to an extension or outside number:

• Press * 0 2
• Dial extension or number where calls will be sent
• Hang up.

To cancel call forwarding:

• Press # 0 2

Send all calls:

To send all calls immediately to coverage:

• Press * 2 2

To cancel send all calls:

• Press # 2 2

For OFF campus/remote users:

1. To request call-off campus forwarding, complete this request form.
2. Once the form is received, you will be contacted with instructions. 

Avaya Documentation

Avaya 4602 IP Telephone

• The 4602 IP Telephone has two Line (Call Appearance) buttons, ten dedicated. Feature buttons, a 2-line by 24 character display area, and a one-way, listen-only Speaker.
• Quick Reference

Avaya 4621 IP Telephone

• The 4620/4620SW/4621SW IP Telephone is an innovative telephone that gives you access to the World Wide Web while offering the latest features and applications. The large display area allows up to 12 application-specific buttons to be presented and labeled at one time. Additionally, 12 Line/Feature buttons, 4 softkeys, and other fixed buttons provide access to powerful capabilities.
• Quick Reference

Avaya 9608G IP Telephone

• The Avaya 9608 IP phone is a full-featured Gigabit IP desk phone that provides 24 programmable line and feature buttons.
• Quick Reference

Avaya J169/J179 IP Telephone

• Avaya IP Phone J169 is an 8-line phone ideally suited for everyday users who consider the phone to be one of many useful communication tools. The Avaya IP Phone J169 leverages your enterprise IP network to deliver sophisticated voice communications
• Quick Reference

Service Levels