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Services or Offerings?
Adobe Creative Cloud
  1. Services
  2. Desktop and Mobile Computing
  3. Software and Applications Distribution
Adobe Creative Cloud is a set of applications and services from that gives access to a collection of software used for graphic design, video editing, web development, photography, and some other niche services.
Advise
  1. Services
  2. Enterprise Applications
  3. Integrations and Third Party Applications
Requests for Advise extracts and updates.
AEM Website Assistance
  1. Services
  2. Web and Mobile Services
  3. Web Services
The Web Services and Technologies group assists with several areas that involve AEM websites within the villanova.edu domain.
Argos Access
  1. Services
  2. Accounts, Access, and Identity
  3. Access Requests
Request access to Argos academic reporting.
Argos Administration
  1. Services
  2. Enterprise Applications
  3. Integrations and Third Party Applications
Requests for Argos server administration including Argos access, security/permission updates, data dictionary changes, migrating Argos reports/objects from Test to Production.
Argos Support
  1. Services
  2. Research and Reporting Technologies
  3. BI, Analytics, and Reporting
Request support for Argos report access, training and related issues.  Argos reports pertain to student, course, financial assistance, and student account data.
Bitwarden Password Manager
  1. Services
  2. Information Security
As part of Villanova’s continuing efforts to enhance data protection, the University offers Bitwarden as its official password manager.
Comcast for Business TV
  1. Services
  2. Infrastructure
  3. Cable Television
The Comcast for Business TV service provides cable television to all academic and administrative areas across campus.
Data Analysis Support
  1. Services
  2. Research and Reporting Technologies
  3. BI, Analytics, and Reporting
DegreeWorks
  1. Services
  2. Enterprise Applications
  3. Integrations and Third Party Applications
Requests for help with DegreeWorks.
Departmental Shared Drive
  1. Services
  2. Collaboration and Communication
  3. Email and Collaboration
  4. Collaboration
A departmental shared drive allows team members to collaborate on files stored securely in Villanova's data centers.
Digital Signage
  1. Services
  2. Academic and Instructional Technologies
  3. Multimedia Technologies
Campus-wide digital signage is available in over 70 locations across campus to help you communicate your message.
Distribution Lists
  1. Services
  2. Collaboration and Communication
  3. Email and Collaboration
  4. Email
Requests for the creation and updating of distribution lists needed for emailing groups of individuals within the Villanova community.
Employee Onboarding and Offboarding
  1. Services
  2. None
Service requests related to employee onboarding and offboarding.
Enterprise Backups
  1. Services
  2. Infrastructure
  3. Server and Storage Management
For all services related to UNIT's enterprise backup solution.  This includes requesting a new backup or modification of an existing, or for requesting a backup restore if you've encountered file corruption/deletion of critical files