Search409 Results

Lookup Category Clear Category
Services or Offerings?
Adobe Creative Cloud
  1. Services
  2. Enterprise Applications and Software Catalog
Adobe Creative Cloud is a set of applications and services from that gives access to a collection of software used for graphic design, video editing, web development, photography, and some other niche services.
Advise
  1. Services
  2. Enterprise Applications and Software Catalog
  3. Integrations and Third Party Applications
Requests for Advise extracts and updates.
AEM Website Assistance
  1. Services
  2. Web and Mobile Services
  3. Web Services
The Web Services and Technologies group assists with several areas that involve AEM websites. within the villanova.edu domain.
Argos Administration
  1. Services
  2. Enterprise Applications and Software Catalog
  3. Integrations and Third Party Applications
Requests for Argos server administration including Argos access, security/permission updates, data dictionary changes, migrating Argos reports/objects from Test to Production.
Argos Support
  1. Services
  2. Research and Reporting Technologies
  3. BI, Analytics, and Reporting
Request support for Argos report access, training and related issues.  Argos reports pertain to student, course, financial assistance, and student account data.
Cognos Support
  1. Services
  2. Research and Reporting Technologies
  3. BI, Analytics, and Reporting
Request support for Cognos report access, training and related issues.  Cognos reports pertain to staff, faculty, alumni, tuition and financial data.
Comcast for Business TV
  1. Services
  2. Wireless and Networking
  3. Cable Television
The Comcast for Business TV service provides cable television to all academic and administrative areas across campus.
Data Analysis Support
  1. Services
  2. Research and Reporting Technologies
  3. BI, Analytics, and Reporting
Data Requests
  1. Services
  2. Enterprise Applications and Software Catalog
  3. Banner
Requests for all non-student data extracts from Banner. Please note that student data extracts will be sent to Enrollment Management.
DegreeWorks
  1. Services
  2. Enterprise Applications and Software Catalog
  3. Integrations and Third Party Applications
Requests for help with DegreeWorks.
Digital Signage
  1. Services
  2. Academic and Instructional Technologies
  3. Multimedia Technologies
Campus-wide digital signage is available in over 70 locations across campus to help you communicate your message.
Distribution Lists
  1. Services
  2. Collaboration and Communication
  3. Email and Collaboration
Requests for the creation and updating of distribution lists needed for emailing groups of individuals within the Villanova community.
DNS (Domain Name Services) Requests
  1. Services
  2. Campus Internal Requests
  3. UNIT Operations
For all DNS (Domain Name Services) requests both for internal and external. This also includes IP management(IPAM), including IP reservations or changes. This support area also includes vendor requests SPF (send Policy Framework) and other modifications as required.
Email and Calendaring (Outlook)
  1. Services
  2. Collaboration and Communication
  3. Email and Collaboration
Employee Onboarding and Offboarding
  1. Services
  2. None
Service requests related to employee onboarding and offboarding.