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    Services or Offerings?
    Adobe Creative Cloud
    1. Services
    2. Desktop and Mobile Computing
    3. Software and Applications Distribution
    Adobe Creative Cloud is a set of applications and services from that gives access to a collection of software used for graphic design, video editing, web development, photography, and some other niche services.
    Advise
    1. Services
    2. Enterprise Applications
    3. Integrations and Third Party Applications
    Requests for Advise extracts and updates.
    AEM Website Assistance
    1. Services
    2. Web and Mobile Services
    3. Web Services
    The Web Services and Technologies group assists with several areas that involve AEM websites within the villanova.edu domain.
    Argos Access
    1. Services
    2. Accounts, Access, and Identity
    3. Access Requests
    Request access to Argos academic reporting.
    Argos Administration
    1. Services
    2. Enterprise Applications
    3. Integrations and Third Party Applications
    Requests for Argos server administration including Argos access, security/permission updates, data dictionary changes, migrating Argos reports/objects from Test to Production.
    Argos Support
    1. Services
    2. Research and Reporting Technologies
    3. BI, Analytics, and Reporting
    Request support for Argos report access, training and related issues.  Argos reports pertain to student, course, financial assistance, and student account data.
    Bitwarden Password Manager
    1. Services
    2. Information Security
    As part of Villanova’s continuing efforts to enhance data protection, the University offers Bitwarden as its official password manager.
    Blackboard Learning Management System (LMS)
    1. Services
    2. Academic and Instructional Technologies
    3. Learning Technologies
    Blackboard is a suite of learning tools which provide instructors a means to reach and gauge their students in a number of ways. Get Blackboard access for your TA's, request a course copy/merge, or request training on Blackboard features.
    Comcast for Business TV
    1. Services
    2. Infrastructure
    3. Cable Television
    The Comcast for Business TV service provides cable television to all academic and administrative areas across campus.
    Data Analysis Support
    1. Services
    2. Research and Reporting Technologies
    3. BI, Analytics, and Reporting
    DegreeWorks
    1. Services
    2. Enterprise Applications
    3. Integrations and Third Party Applications
    Requests for help with DegreeWorks.
    Departmental Shared Drive
    1. Services
    2. Collaboration and Communication
    3. Email and Collaboration
    4. Collaboration
    A departmental shared drive allows team members to collaborate on files stored securely in Villanova's data centers.
    Digital Signage
    1. Services
    2. Academic and Instructional Technologies
    3. Multimedia Technologies
    Campus-wide digital signage is available in over 70 locations across campus to help you communicate your message.
    Distribution Lists
    1. Services
    2. Collaboration and Communication
    3. Email and Collaboration
    4. Email
    Requests for the creation and updating of distribution lists needed for emailing groups of individuals within the Villanova community.
    Employee Onboarding and Offboarding
    1. Services
    2. None
    Service requests related to employee onboarding and offboarding.