Services A-Z (113)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Adobe Creative Cloud

Desktop and Mobile Computing / Software and Applications Distribution

Advise

Enterprise Applications / Integrations and Third Party Applications

AEM Website Assistance

Web and Mobile Services / Web Services

Alum Accounts

Accounts, Access, and Identity / Account Requests

Argos Access

Accounts, Access, and Identity / Access Requests

Argos Administration

Enterprise Applications / Integrations and Third Party Applications

Argos Support

Research and Reporting Technologies / BI, Analytics, and Reporting

B

Banner Access

Accounts, Access, and Identity / Access Requests

Bitwarden Password Manager

Information Security

Blackboard Access

Accounts, Access, and Identity / Access Requests

Blackboard Course Request

Academic and Instructional Technologies / Learning Technologies

Blackboard Training/Course Setup

Academic and Instructional Technologies / Learning Technologies

C

Call Flow

Collaboration and Communication / Telecommunications

Classroom Technology

Academic and Instructional Technologies / Classroom Technologies

Cognos Access

Accounts, Access, and Identity / Access Requests

Comcast for Business TV

Infrastructure / Cable Television

Computer Decommissioning and Recycling

Desktop and Mobile Computing / Hardware Lifecycle

D

Data Analysis Support

Research and Reporting Technologies / BI, Analytics, and Reporting

Data Requests

Enterprise Applications / Enterprise Resource Planning (ERP)

DegreeWorks

Enterprise Applications / Integrations and Third Party Applications

Departmental Computer Purchasing

Desktop and Mobile Computing / Hardware Lifecycle

Departmental Shared Drive

Collaboration and Communication / Email and Collaboration / Collaboration

Digital Signage

Academic and Instructional Technologies / Multimedia Technologies

Distribution Lists

Collaboration and Communication / Email and Collaboration / Email

DNS (Domain Name Services) Requests

Campus Internal Requests / UNIT Operations

Duo Multi-Factor Authentication

Accounts, Access, and Identity

E

Eduroam

Infrastructure / Wired and Wireless Networking / Wireless Network

Elevated Accounts (ADM)

Accounts, Access, and Identity / Account Requests

Email and Calendaring (Outlook)

Collaboration and Communication / Email and Collaboration / Email

Emma Email Marketing

Collaboration and Communication / Mass Communications

Employee Onboarding and Offboarding

Enterprise Backups

Infrastructure / Server and Storage Management

ERP Enhancement Consultation

Enterprise Applications / Enterprise Resource Planning (ERP)

Event Request Access

Accounts, Access, and Identity / Access Requests

F

F5 / Load Balancer Requests

Campus Internal Requests / UNIT Operations

Firewall

Information Security

Friends of Villanova

Wildcard and NovaBucks

Friends of Villanova Accounts

Accounts, Access, and Identity / Account Requests

G

General Hardware Support

Desktop and Mobile Computing / Desktop and Mobile Device Support

General Research Technologies Requests

Research and Reporting Technologies / Research Technologies

GlobalProtect VPN

Infrastructure / Remote Access

Google Analytics and Tag Manager Access

Accounts, Access, and Identity / Access Requests

Grant and Data Management Plan Support

Research and Reporting Technologies

Guest Accounts (Courtesy Card)

Accounts, Access, and Identity / Account Requests

H

High-Performance Computing Access

Accounts, Access, and Identity / Access Requests

High-Performance Computing Packages

Research and Reporting Technologies

Housing

Enterprise Applications / Integrations and Third Party Applications

I

I Need Help With Something Else

IBM Cognos Analytics

Research and Reporting Technologies / BI, Analytics, and Reporting

J

Job Submission

Enterprise Applications / Enterprise Resource Planning (ERP)

L

Laptop Loan (Faculty/Staff)

Desktop and Mobile Computing / Equipment Loan

Lost or Stolen Device Handling

Desktop and Mobile Computing / Hardware Lifecycle

M

Mediasite

Academic and Instructional Technologies / Multimedia Technologies

Meeting Space Technology Consultation

Collaboration and Communication / Meeting Space Technology

Microsoft 365

Desktop and Mobile Computing / Software and Applications Distribution

Microsoft OneDrive

Collaboration and Communication / Email and Collaboration / Collaboration

Microsoft Teams

Collaboration and Communication / Email and Collaboration / Collaboration

Mobile App Support

Web and Mobile Services / Mobile Services

MyNova

Web and Mobile Services / Web Services

N

Newswire

Collaboration and Communication / Mass Communications

NOVA Alert

Collaboration and Communication / Mass Communications

NovaBucks

Wildcard and NovaBucks

Novasis

Enterprise Applications / Enterprise Resource Planning (ERP)

O

Office 365 General Support

Collaboration and Communication / Email and Collaboration / Collaboration

Office Move

Desktop and Mobile Computing / Desktop and Mobile Device Support

Office Printing (Faculty & Staff)

Desktop and Mobile Computing / Printing

Operational Data Store (ODS)

Research and Reporting Technologies / BI, Analytics, and Reporting

Other Learning Technologies (Non-LMS)

Academic and Instructional Technologies / Learning Technologies

P

Parking

Enterprise Applications / Integrations and Third Party Applications

PC Refresh

Desktop and Mobile Computing / Hardware Lifecycle

Project Consultation

Project and Business Services

Provost Student Computer Loaner Program

Desktop and Mobile Computing / Equipment Loan

Public/Private or Encryption Keys

Information Security / Secure Computing

Purchase Hardware Accessories (Peripherals)

Desktop and Mobile Computing / Hardware Lifecycle

R

Report a Security Concern

Information Security

Request Network Jack/Cabling Support

Infrastructure / Wired and Wireless Networking / Wired Network

S

Salesforce (CRM) Access

Accounts, Access, and Identity / Access Requests

Secure Computing

Information Security

Security Access

Enterprise Applications / Enterprise Resource Planning (ERP)

Security Consult and Training

Information Security

Server (Windows/Linux)

Infrastructure / Server and Storage Management

Service Desk

IT Service Delivery and Support

Shared Email Account (Type 2)

Collaboration and Communication / Email and Collaboration / Email

SharePoint

Web and Mobile Services / Web Services

Softdocs

Enterprise Applications / Enterprise Content Management

SSL Certificates

Information Security / Secure Computing

T

TeamDynamix Enterprise Service Management

IT Service Delivery and Support

TechZone

IT Service Delivery and Support

Telephone (Desk/Office)

Collaboration and Communication / Telecommunications

Third-Party Vendor Security Review

Information Security

TouchNet

Enterprise Applications / Integrations and Third Party Applications

TouchNet (Payment Processing) Access

Accounts, Access, and Identity / Access Requests

U

UKG Time Clock Service Requests

Enterprise Applications

University Calendar Requests

Collaboration and Communication / Email and Collaboration

University Single Sign-On (SSO) Integration

Accounts, Access, and Identity

University-Issued Mobile Devices

Collaboration and Communication / Telecommunications

Update Identity/Location Information

Accounts, Access, and Identity / Account Requests / Identity and Information

Upgrade

Enterprise Applications / Enterprise Resource Planning (ERP)

V

vDesktop

Desktop and Mobile Computing / Virtual Desktop Infrastructure

Video and Audio Production Services

Academic and Instructional Technologies / Multimedia Technologies

Villanova Account

Accounts, Access, and Identity

Voicemail

Collaboration and Communication / Telecommunications

vPrint (Student)

Desktop and Mobile Computing / Printing

VUMobile

Infrastructure / Wired and Wireless Networking / Wireless Network

VUPlay

Infrastructure / Wired and Wireless Networking / Wireless Network

W

Web Analytics and Reporting

Web and Mobile Services / Web Services

Web Forms

Web and Mobile Services / Web Services

Website Authoring Tool Access

Accounts, Access, and Identity / Access Requests

Wildcard

Wildcard and NovaBucks

X

XFINITY on Campus

Infrastructure / Cable Television

Z

Zoom AI Companion

Collaboration and Communication / Web Conferencing

Zoom Web Conferencing

Collaboration and Communication / Web Conferencing

Zoom Webinars

Collaboration and Communication / Web Conferencing