University-Issued Mobile Devices

Description 

University-Issued Mobile Devices provide eligible faculty and staff with a Villanova-managed devices to support job-related communication, productivity, and on-call responsibilities. Devices are configured, secured, and supported by University Technology Services (UTS) to ensure reliable access to university systems while meeting institutional security and compliance requirements.

Plan Features

• 10GB / month mobile hotspot data
• International voice and data included by default (see Cost section below)

What’s Included

• Device provisioning and setup
  • Device procurement 
  • Initial configuration, enrollment, and security setup
• Mobile device management
  • Ongoing management through the University’s device management platforms
  • Security updates, policy enforcement, and compliance monitoring
• Service and support
  • Troubleshooting for device hardware, operating system, and University-approved apps
  • Assistance with University email, Teams, Zoom, VPN, and other supported services
• Lifecycle management
  • Device refresh, replacement, and repair coordination
  • Offboarding support, including device return or number porting (if applicable)
• Carrier and number management
  • University-managed cellular plans

Audience 

Eligible faculty and staff

Requirements 

None

Cost 

~$36.99 per line per month. Not including long distance fees or other fees associated with add-on services. 

Service Levels