Description
UNIT BI & Analytics team provides support for Cognos access, report, and training.
Cognos Analytics help users to understand, monitor and manage business performance which includes business reporting & analysis, profitability measurement, budgeting, forecasting optimization and cost management. It enables users to write, schedule, run and view reports which use the Operational Data Store (ODS) and Enterprise Data Warehouse (EDW) as its main sources of data.
Who Is This For?
This service is available to Faculty and Staff.
How Much Does It Cost?
No Cost.
How to Access and Use
To request access, create a service ticket by clicking the "Submit Cognos Support Request" button on this page.
To report an access issue, create a service ticket by clicking "Report Cognos Support Issue" button on this page.
Service Levels
| Request |
Respond In |
Resolve In |
| Request New Cognos Report |
1 business day |
5 business days |
| Update Existing Cognos Report |
1 business day |
5 business days |
| Cognos Content Migration |
1 business day |
5 business days |
| Submit Data Module Enhancement Request |
1 business day |
5 business days |