Temporary Password/ Forgot Password

Selecting this will start a self-service password reset. A new temporary password will be emailed to you shortly after submission.

NOTE:  You must have the following information to perform a password reset:

1. Your Birthdate 

2.  Alternate Email Address (required when first registering)

How to review alternate email address 

1. Go to MyNova 

2. Search “Edit My Account Information,” click on the associate task and log in if prompted to do so. 

3. From the “My Profile” page, click on “Change Alternate Email Settings” in the main menu. If on a mobile device, this can be found in the “Go to…” menu at the top of the screen. 

4. Confirm the Alternate Email address listed (if any) and update or enter the most accurate non-Villanova email address that applies. 

5. Click “Save” to update the email address.