Overview
TechExpress kiosks let Villanova students borrow a portable battery to charge their devices on the go. This article answers common questions about borrowing and returning a battery.
Requirements
- A valid Villanova Wildcard
- Active Villanova student status
- Your own charging cable. Batteries do not include cables.
Frequently Asked Questions
How do I borrow a battery?
Follow the on-screen instructions at any TechExpress kiosk. You will be asked to read and accept the TechExpress Battery Terms of Use before your battery is released.
How long can I borrow a battery?
The time limit is 4 hours.
Can I return my battery to another kiosk?
Yes. You can return your battery to any TechExpress kiosk on campus.
Do I have to sign a form?
No written signature is required, but you must read and accept the TechExpress Battery Terms of Use electronically each time you borrow a battery.
Can I take the battery anywhere?
Yes. There are no restrictions on where you take the battery, as long as you return it on time.
Will I get a receipt?
Yes. A receipt will be emailed to your Villanova email address.
What if the battery isn't working when I borrow it?
Return the battery as soon as you notice a problem. Choose the on-screen option that best describes the issue, then borrow another battery if one is available.
Is there a late fee?
Yes. Late fees are $1 per hour, up to a maximum of $200.
What happens if I lose or damage the battery?
You are responsible for loss or damage, up to the full replacement cost of the battery, as described in the Terms of Use you accepted when borrowing.
Why can't I borrow a battery someone just returned?
Returned batteries need time to recharge before they can be borrowed again. This takes at least a few minutes, and longer if the battery was heavily used.
Why are some batteries unavailable?
A battery cannot be borrowed while it is charging or if it has been reported damaged.
- Yellow on the kiosk screen means the battery is charging and will be available soon.
- Red with a wrench icon means the battery was reported damaged. UTS will repair or replace it as soon as possible.
Does the battery come with a cable?
No. Batteries do not include charging cables. Please bring your own cable to connect your device.