Overview: This KB will walk you through adding additional members to a shared Outlook mailbox.
Requirements: Ownership of type 2 (shared Outlook account).
Steps:
1. Navigate to directory.villanova.edu, and search for yourself.
2. Click on your name to view information. On the lower right hand side, you should see a list of type 2 accounts that you have access to.
![](https://villanova.teamdynamix.com/TDPortal/Images/Viewer?fileName=7227bfa0-f010-49cd-b70b-0a47128fb275.png&beidInt=481)
3. Select the email you wish to grant access to.
4. Click on this email.
5. Select "Search for members."
![](https://villanova.teamdynamix.com/TDPortal/Images/Viewer?fileName=07ae4fbf-7f68-4dc2-beca-f6a09fb4438c.png&beidInt=481)
6. Search the user you wish to add.
7. Select their name, then select "make member of" on the left hand side.
8. The user now has access.