Outlook: Adding Members to a Shared Mailbox

Overview: This KB will walk you through adding additional members to a shared Outlook mailbox.

Requirements: Ownership of type 2 (shared Outlook account).


1. Navigate to directory.villanova.edu, and search for yourself.

2. Click on your name to view information. On the lower right hand side, you should see a list of type 2 accounts that you have access to.

3. Select the email you wish to grant access to.

4. Click on this email.

5. Select "Search for members." 

6. Search the user you wish to add.

7. Select their name, then select "make member of" on the left hand side.

8. The user now has access.


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Article ID: 148881
Thu 1/25/24 2:02 PM
Sat 4/6/24 11:31 AM