Etrieve Content Redesign – New Search Experience Now Available

Etrieve Content Redesign – New Search Experience Now Available

Softdocs is continuing its modernization of the Etrieve Content end‑user experience, beginning with a redesigned Search and Upload workflow and extending soon to the viewer, toolbar, and index panel. This update introduces a cleaner, more intuitive interface that will ultimately replace the legacy Content experience.

Why the Redesign?

The new Content experience is built to simplify document retrieval and improve usability across the entire platform. By rethinking how users search, upload, and interact with documents, Softdocs aims to deliver a faster, more intuitive workflow that reduces friction and supports more efficient document management.


What’s New?

  • Streamlined Upload Workflow
    A cleaner, more guided upload process that reduces steps and improves clarity.

  • Updated Viewer, Toolbar, and Index Panel
    Additional interface updates are in progress and will be released as part of the full new Content experience.

  • Improved Usability
    A more intuitive layout that reduces clutter and makes key actions easier to locate.

  • Future‑Ready Design
    The new interface will eventually replace the legacy Content experience, providing a unified, modernized environment for all users.

  • Customizable Workflow Experience
    Personalize your workflows with options like custom confirmation pages.


Upcoming Rollout

Beginning Tuesday, March 10, the “Try New Content” button will be enabled for all IAM‑migrated clients. This gives users the option to explore the new Search experience while continuing to view documents in the legacy interface. Once the new viewer becomes available, Softdocs will begin transitioning organizations to the full new Content experience. Additional rollout details and timing will be shared as that phase approaches.


Learn More

Explore the overview videos to see what’s included: