PC Refresh Transition to NOVAdevice
Villanova is transitioning from the traditional, static PC Refresh Program to the NOVAdevice Refresh Program, a rolling refresh program that provides eligible faculty and staff with a more seamless and flexible device replacement experience. This lifecycle-based approach distributes upgrades throughout the year, helping ensure employees have secure, reliable, and up-to-date technology when they need it. This page will be updated as additional information about the transition becomes available.
Description
The NOVAdevice Refresh Program provides all eligible full-time faculty a staff a new computer on a lifecycle of no more than 5 years.
The program is intended to provide University employees with the proper device required to perform their work. If an faculty or staff requires two (or more) computers, their department is responsible for providing (and replacing) the secondary computer.
New employees (in existing positions) inherit the previous employee’s device in that position. The device will be wiped and reimaged for the new incoming employee. All University computers distributed through the NOVAdevice Refresh Program must be collected when the replacement computer is installed.
Displays (monitors), keyboards, mice, and any other peripherals are not part of the regular replacement cycle and must be replaced by the departments.
How the NOVAdevice Refresh Program Works
Step 1 of 3: eligibility
Device Eligibility Notification
UTS will notify you when your current device becomes eligible for replacement through the NOVAdevice Refresh Program.
Step 2 of 3: Selection
Submit a NOVAdevice Refresh Request
Once notified, submit a NOVAdevice Refresh Request. During the request process, you will be able to select from several available device options.
- Standard devices are provided at no cost to your department.
- Plus and Premium devices are available for an additional departmental charge equal to the price difference above the standard model.
You can browse the device catalog online or visit TechZone Commons to view available devices in person.
Step 3 of 3: Deployment
Set Up Your New Device
When your new device is ready, you will be able to select a setup option:
- Set up the device yourself using the provided instructions.
- Schedule an appointment with UTS for one-on-one setup assistance and data transfer support.
Device Return Required
Your current device must be returned when you receive your replacement device. UTS cannot issue a replacement device without collecting the existing device.
Standard Computer Specifications
Technology Services has developed computer standards to increase system reliability and compatibility and reduce support costs. Using standard hardware, operating systems, and applications increases security and reduce ownership and support costs.
Audience
Faculty
Eligible:
- Full-time (100 % FTE) faculty
- Post-Doctoral positions
Not Eligible:
- Contract or Grant funded positions
- Adjunct faculty
Staff
Eligible:
- Full-time (100 % FTE) staff
Not Eligible:
- Part-time staff
- Contract or temp positions
- Student worker positions
Cost
There is no cost for Standard refresh models. The department is responsible for covering the difference of any non-standard (Plus or Premium) computer option.
Requesting
- NOVAdevice Refresh computers are distributed as part of the Employee Onboarding process. Select Submit Employee Onboarding Request to onboard a new employee.
Service Levels
- Eligible staff will receive their laptop at their HR new employee orientation
- If an eligible faculty or staff member's employment status changes to a non-eligible position, the computer should be returned to Technology Services. If a computer is required in order for the individual to continue to do their job, the department can purchase a computer with departmental funds.