Description
Get assistance with a wide range of common computer issues. Full support is available for university-issued devices. Best-effort support is available for student-owned personal devices at our TechZone walk-in locations. Common issues include:
- Slow or unresponsive systems
- Software installation and troubleshooting
- Operating system errors (Windows/macOS)
- Printer setup and connectivity problems
- Network access and Wi-Fi troubleshooting
- Login and account access issues
- Virus and malware concerns
- File recovery and backup guidance
- Remote desktop access
Our technicians are certified by leading technology vendors, and are trained to deliver professional, efficient assistance to help you get back to work quickly.
Audience
Students, faculty and staff
Requirements
None
Cost
None
Service Levels
| Request |
Respond In |
Resolve In |
| Submit a Remote Desktop Access Request |
2 business days |
15 business days |