Etrieve New Central Experience

August 2026 Update

August 20 Enhancements

Beginning August 20, the new Etrieve document viewer will be available within the New Content Experience. Users who access Etrieve through the"Try New Content" option will be able to complete document viewing and management tasks without returning to the legacy viewer. Available capabilities include:

  • Viewing and editing documents
  • Annotations and redactions
  • Image cleanup
  • Editing key fields
  • Sharing documents
  • Viewing related documents
  • Uploading and filing documents directly within the new experience

Upcoming Webinar: August 25

Softdocs will host a Summer 2026 Product Release Review webinar on August 25, highlighting the New Content Experience, recent enhancements, and upcoming roadmap items. Interested users may register directly with Softdocs. 

October 2026 Full Transition

The full transition to the New Content Experience is currently planned for October 2026. Once the final cutover date is confirmed by Softdocs, Technology Services will update this article and communicate next steps to the Villanova community.

Etrieve Central Redesign – Coming January 1, 2026

Softdocs is excited to announce a major redesign of the Etrieve Central interface, launching January 1, 2026.
Etrieve Central serves as the home screen for most Etrieve Forms and Flow users, and this update is designed to enhance usability and boost productivity.

Why the Redesign?

This update incorporates over 100 customer-requested features and focuses on delivering a modern, intuitive experience that makes everyday tasks easier.


What’s New?

  • Fresh Look and Feel
    A modernized design for a cleaner, more intuitive interface.

  • Improved Task Management
    Clearer inboxes to help you prioritize tasks quickly.

  • Smarter Forms Management
    Streamlined tools for organizing and accessing forms.

  • Greater Transparency
    Enhanced visibility into submission content for better tracking.

  • Customizable Workflow Experience
    Personalize your workflows with options like custom confirmation pages.


Learn More

Watch the overview video to see the new features in action:

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Related Services / Offerings (1)

Official University Document Management System with purge/retention. E-Forms with Workflow, E-signature and detailed processing history.