Zoom Phone: Getting Started

Description

Zoom Phone is a softphone service—a software application that allows you to make and receive phone calls over the internet using mobile devices and laptops. This means:

  • You can use your Villanova phone number wherever you may be without the requirement of the VPN.
  • You no longer need to use or share your personal cell phone number for work purposes.
  • This effort also significantly reduces the number of desk phones used across our campus, reducing electronic waste and supporting the university’s sustainability goals.

Getting Started

Initial Setup
Phone Settings
Contacts
Phone Calls
In-call Controls
Voicemail
Call History and Recordings
Desk Phones
Additional Features

 

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Zoom Phone is Villanova University’s phone platform. It is a softphone system, meaning it is a downloadable application that allows you to make and receive phone calls over the internet using mobile devices and laptops.