Articles (5)

Zoom Phone: Can I transfer existing (Avaya) voicemails to Zoom phone?

This article covers how to save important voicemails prior to the Zoom Phone migration taking place in your building or area.

Zoom Phone: Enable the Zoom Phone Microsoft Outlook Integration

Enable the Zoom Phone Microsoft Outlook integration to show Zoom contact status, and set Zoom as default chat, meeting and phone app in Outlook

Zoom Phone: Call Queue Administration

This article provides guidance for Zoom Phone administrators responsible for configuring and maintaining Call Queues, with a focus on how calls are routed, handled, and ultimately delivered to voicemail.

Zoom Phone: Auto Receptionist Administration

This article provides guidance for Zoom Phone administrators responsible for configuring and maintaining Auto Receptionists.