Articles (7)

Avaya Desk Phone: How to Personalize Labels

A step-by-step guide to customize your Avaya Desk Phone using the "Personalize Labels" feature.

Avaya Desk Phone: Send All Calls Troubleshooting

By following these simple steps, you should be able to manage and resolve issues related to the Send All Calls feature on your Avaya Desk Phone.

Avaya Desk Phone: Troubleshooting Phone Not Accepting Calls

This troubleshooting guide details common issues with Avaya Desk Phones not accepting calls.

Telephones: Campus Phone Services Maintenance Summary and Timeline

The morning of Sunday, October 13, starting at 6am, the campus phone system will be taken offline for a software upgrade. As a result, there will be a full 2-hour outage followed by multiple brief, intermittent disruptions for the 4 hours following the upgrade.

Update EC500 Settings

Users who have requested the ec500 feature will need to update their settings to continue to pair their cell phone with their Villanova Avaya phone. The two most important numbers are EC500 On: 610-519-6222 and EC500 Off: 610-519-6223