vDesktop: Frequently Asked Questions

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What is vDesktop?

vDesktop is a technology which allows users to access a full virtual Windows desktop environment from a desktop, laptop, or mobile device. The virtual desktop runs from a centralized server secured in Villanova's datacenter.

 

What computer system or platform do I need to access vDesktop?

Windows, Mac OS X, Linux, iOS, Android and many other devices can access vDesktop. 

 

What is Citrix Workspace App?

Citrix Workspace App is a program that acts as a bridge between your local computer and the virtual machine you connect to, enhancing and adding a number of features like copy-paste and local printing. Please visit the Citrix Workspace App to learn more and download receiver on your computer. 

 

Who can access vDesktop?

Current Villanova faculty, staff, and students

 

Can I store data or files on vDesktop?

No, files saved to vDesktop are purged upon session completion. To save your data, make use of your Villanova OneDrive, or use a USB drive, email, etc. 

 

Can I print from vDesktop?

Yes, printing is available on a vDesktop session. 

 

What are the system requirements for vDesktop?

Virtually any internet connected device can access vDesktop.  For the best user experience, we recommend downloading the latest Citrix Workspace app client for your device.  However, if you are unable to install the Workspace App on your device, you can also access vDesktop resources through your browser. Supported browsers include Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox.  Please note no version of Microsoft Internet Explorer is supported.

 

Is there a time limit associated with vDesktop?

There is no time limit for an active vDesktop session.  A vDesktop session will terminate after 2 hours of inactivity, so please remember to save your work frequently or by using autosave features.

 

What happens to the contents of my vDesktop when I log off or disconnect?

Your vDesktop session is purged immediately after logging out. Anything saved directly to the desktop is immediately discarded.  To save your data, make use of your Villanova OneDrive, or use a USB drive, email, etc. 

 

Is vDesktop accessible from off campus?

Yes, vDesktop can be accessed both on and off campus with an adequate internet connection.

 

How do I request additional software to be part of vDesktop?

You can submit a software request to be virtualized.

Please note: The application testing and virtualization can be a lengthy process. Once approved, it may take up to a month for the software to be accessible on vDesktop.

 

 

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vDesktop is UNIT's virtual desktop technology that provides access to a high-performing virtual machine through a variety of devices. vDesktop allows users to access a Windows desktop and various software applications virtually via any computer with an Internet connection.