vDesktop

Description

Apporto

The vDesktop environment through Apporto provides secure access to university applications and the Villanova network. vDesktop is stateless, meaning that data is not persistent and, if needed, should be backed up in a location such as OneDrive.  

The vDesktop environment may be helpful if you: 

  • Teach a class that requires specialty software that cannot be installed on student computers  
  • Are a student, looking to access the software required for coursework 

 

Available Applications in Apporto 

 


Citrix

 

The vDesktop environment through Citrix Workspace provides secure access to a limited number of university applications and the Villanova network. Please see below for what applications can be used. 

Available Applications in Citrix 

Audience 

Students, Faculty and Staff

Requirements 

No Requirements 

Cost 

There is no cost to use the standard vDesktop environments. There may be additional costs for departments that request non-standard environments. 

Requesting

Request Description
Submit a vDesktop Consultation Request Speak with the vDesktop service team about how vDesktop can help you deliver coursework and improve student experiences.
Submit a vDesktop New Software Request Request that new software be installed in the vDesktop environment.
Submit a vDesktop Software Update Request Request that existing software be updated in the vDesktop environment. 

Service Levels

Request Respond In Resolve In
Submit a vDesktop Consultation Request 2 business days 10 business days
Submit a vDesktop New Software Request 2 business days 10 business days
Submit a vDesktop Software Update Request 2 business days 10 business days
 
Access Apporto vDesktop Access Citrix vDesktop Submit a vDesktop Consultation Request Submit a vDesktop New Software Request Submit a vDesktop Software Update Request Report vDesktop Issue

Related Articles (6)

vDesktop is Technology Services' virtual desktop technology that provides access to a high-performing virtual machine through a variety of devices and is hosted by Apporto. vDesktop allows users to access a Windows desktop and various software applications virtually via any computer with an Internet connection.

Service Offerings (6)

Access Citrix vDesktop
Go to the Citrix vDesktop environment.
Submit a vDesktop Consultation Request
Learn more about how vDesktop may be able to help you deliver coursework by giving students access to specialized applications in a virtual desktop.
Submit a vDesktop New Software Request
Request that new software be added to vDesktop.
Submit a vDesktop Software Update Request
Request that software installed in vDesktop be updated.