Description
Technology Services (UTS) supports Microsoft SharePoint for web content, document publishing, and information sharing. SharePoint is used to create and manage sites that communicate information clearly and consistently using Microsoft’s out-of-the-box capabilities.
UTS provides site provisioning, operational support, and guidance to ensure SharePoint sites remain secure, reliable, and easy to maintain. Custom web development or application design is not supported within SharePoint; requests that require advanced customization may be addressed through funded projects or alternative solutions in coordination with UTS.
Audience
Students, faculty and staff
Requirements
None
Cost
None
Service Levels
Supported Features
Site Provisioning
- Standard Team, Communication, Project, or Department site templates
- Preconfigured structure, libraries, and permissions
Access & Security
- Permission management (Owners / Members / Visitors)
- Sharing and access troubleshooting
Configuration & Administration
- Versioning and file recovery
- Storage and quota management
- Basic compliance settings
|
Unsupported Features
The following features and services are not provided by UTS:
- Custom development or application design
- Custom code, scripts, SPFx components, or web parts
- Advanced workflows or complex automation
- Multi-system integrations
- Custom branding or bespoke user experience design
- Department-specific portals or intranets built to specification
- Ongoing support for custom-built solutions
|
| Request |
Respond In |
Resolve In |
| Submit Microsoft SharePoint Request |
2 business days |
10 business days |
| Report Microsoft SharePoint Issue |
1 business day |
5 business days |