Description
Enterprise Systems Consulting & Enhancements provides functional and technical consulting services for University enterprise applications and business systems. UTS partners with departments to evaluate business processes, identify improvement opportunities, and implement system enhancements that improve efficiency, data quality, reporting, and user experience.
This service supports requests such as workflow optimization, business process analysis, application configuration changes, integrations, automation opportunities, and other system improvements. UTS collaborates with stakeholders to assess requirements, determine feasibility, establish priorities, and deliver solutions that align with University objectives and technology standards.
Enhancement requests are evaluated based on business value, technical complexity, resource availability, security requirements, and alignment with institutional priorities.
Audience
Faculty, staff, administrative departments, and authorized business units that utilize University enterprise systems and applications.
Requirements
- A clearly defined business need, challenge, or enhancement request.
- Appropriate stakeholder participation for requirements gathering and solution review.
- Required approvals from business owners and data stewards, when applicable.
- Compliance with University technology, security, and data governance standards.
Cost
No cost for standard consulting services and minor enhancements. Significant projects, third-party products, software licensing, development efforts, or professional services may require departmental funding and approval.