Ellucian Banner

Description

Ellucian Banner is Villanova University's enterprise resource planning (ERP) and student information system (SIS). Banner supports core University business processes and provides authorized access to administrative, academic, student, employee, financial, and reporting information.

This service contains Banner, Banner Self-Service, security access, data requests, job submission requests and upgrade requests. Requests submitted through this service are routed to the appropriate University Technology Services (UTS) Enterprise Applications team for review and fulfillment.

Common Banner Modules

Banner includes several integrated modules that support University administrative and academic operations.

Module Description
Student Supports student records, registration, enrollment, academic history, grades, curriculum, and related academic processes.
Financial Aid Supports financial aid processing, awards, eligibility, and student aid administration.
Accounts Receivable Supports student billing, account balances, payments, and related receivables processes.
Finance Supports accounting, budgets, purchasing, financial transactions, and financial reporting.
Human Resources and Payroll Supports employee records, payroll, position information, job data, and related HR processes.
General Person Stores shared identity, demographic, and contact information used across Banner modules.
Workflow and Job Submission Supports approved administrative workflows, scheduled processes, and Banner job execution.
Reporting and Data Supports approved data extracts, operational reports, institutional reporting needs, and related Banner data requests.

NOVASIS, Banner Self-Service, and Administrative Access

Student Self-Service and Employee Self-Service are accessed through myNova and allow eligible users to view or update certain Banner information without using Banner administrative screens.

System or Access Type Description
NOVASIS The web interface for Banner. NOVASIS provides secure access to Banner information, including personal information, class schedule search, course catalog information, and other Banner self-service functions.
Student Self-Service Allows students to access eligible Banner functions such as personal information, registration-related information, academic records, financial aid information, and student account information.
Employee Self-Service Allows employees to access eligible Banner functions related to their employee record, personal information, payroll information, tax information, and other employee services.
Finance Self-Service Allows employees to access eligible Banner functions related to departmental budget status.
Banner Administrative Access Provides authorized faculty and staff with role-based access to Banner administrative pages, forms, jobs, reports, and data based on their University responsibilities.

Audience

This service is available to Villanova University faculty, staff, administrators, designated student employees, and approved affiliates who need Banner, Banner Self-Service, or related Enterprise Systems support to perform University business.

Requirements

  • Active Villanova University account.
  • Valid business need for Banner, NOVASIS, Banner Self-Service, data, reporting, or Enterprise Systems support.
  • Supervisor, department, data owner, or functional office approval when required.
  • Authorization for the specific Banner module, data set, job, report, or function being requested.

Cost

No cost.

Requesting

Service Offering Use This Request For
Banner Security Access Request Request new Banner access, changes to existing Banner access, removal of access, or access to specific Banner modules, forms, pages, jobs, or reports.
Banner Upgrade Request Request review, planning, coordination, testing, or support for Banner upgrades, patches, releases, or related system changes.
Banner Data Request Request approved Banner data, data extracts, reporting assistance, data validation, or data-related consultation.
Banner Job Submission Request Request assistance with Banner job submission, job scheduling, job troubleshooting, or approved administrative process execution.
Report a Banner Issue Report an issue with Banner, NOVASIS, or any other component of the Banner enviornment. 

Service Levels

Request Type Respond in Resolve in
Banner Security Access Request 1 business day 5 business days
Banner Upgrade Request 2 business days 10 business days
Banner Data Request 2 business days 10 business days
Banner Job Submission Request 2 business days 10 business days
Report a Banner Issue 1 business day 5 business days