Employee Onboarding and Status Changes

Employee Onboarding

This bundled service request (Employee Onboarding (Full time) Request from the right-hand menu) will cover the many technology facets of employee onboarding and should be completed by the new employee's supervisor at least 5 business days before their start date. Please be prepared to address and request items related to the following topics.

  1. Access requests to enterprise applications:
    • Banner
    • Salesforce
    • Cognos
    • Argos
    • Softdocs
    • Adobe Experience Manager (AEM)
  2. Computer hardware (full time employees only) laptop or desktop, docking station for laptop
    • Additional peripheral items that are outside of this scope will be funded and purchased by the employee's department through NovaBuy, preferably the Dell Premiere portal when possible. Examples include monitors, keyboard and mouse (unless included with desktop), and web cameras. 
  3. Wildcard access 
  4. Telephone needs
    • phone hardware (new or existing)
    • extension (new or existing)

Employee Status Change

This bundled service request (Employee Status Change Request from the right-hand menu) covers multiple aspects of employee status changes, including separations. It should be completed by the employee’s supervisor or an authorized department administrator prior to the effective date of the status change.

For details on potential equipment updates, refer to the PC Refresh service page. For information on account eligibility, provisioning, and de-provisioning, see the Villanova Account Lifecycle KB article. 

If the employee is departing the university, you will presented with the following options: 

Custom Out of Office Message Configuration

By default, the following out of office (auto-reply) message will be configured on the departing employee's email account the day after the employee's last work date and stay in place for 30 days:  

The email address you are trying to reach, [Email Address], is no longer active at Villanova University. You can find contact information for Villanova University employees and departments at directory.villanova.edu. If you need additional assistance, please contact Villanova University at 610-519-4500.  

Account Data Access 

Grant another employee access to the separated user's Villanova Email. 

For more information, please review the Granting Access to a User's Villanova Account and Related Data KB Article .