Description
Unlike Microsoft 365 Copilot, which provides a personal AI assistant experience for individual users, Copilot Studio allows organizations to build and deploy custom agents designed for specific business processes, services, and audiences. Agents can be tailored to departmental needs and configured to use approved institutional knowledge sources.
Copilot Studio provides tools for:
- Creating custom AI agents using natural language and graphical design tools.
- Connecting agents to university knowledge bases, SharePoint sites, documents, and other approved data sources.
- Automating common business processes and repetitive tasks.
- Building guided self-service experiences for students, faculty, and staff.
- Integrating with Microsoft 365, Microsoft Teams, Power Platform, and other supported systems.
- Creating agents that perform actions, retrieve information, and assist users with completing requests.
- Monitoring agent performance, usage, and effectiveness through built-in analytics and management tools.
Copilot Studio agents must comply with University policies governing data privacy, security, accessibility, records retention, and the responsible use of artificial intelligence.
Audience
Faculty and staff who have a business need to develop custom AI agents, automate workflows, improve self-service support, or provide access to approved institutional information through conversational experiences.
Cost
Service Levels