Villanova Account

Active Faculty, Staff, and Students

Change Password

Use this selection to change the password for your Villanova account. This form is for current VU students and employees. If you have forgotten your UserID or password, you should use the Password reset/ Forgot Password selection instead first.

Request Temporary Password/ Forgot Password

Selecting this will start a self-service password reset. A new temporary password will be emailed to you shortly after submission.

NOTE:  You must have the following information to perform a password reset:

  1. Your Birth date 

  2.  Alternate Email Address (required when first registering)

How to review alternate email address on file:

  1. Go to MyNova
  2. Search “Edit My Account Information,” click on the associate task and log in if prompted to do so. 
  3. From the “My Profile” page, click on “Change Alternate Email Settings” in the main menu. If on a mobile device, this can be found in the “Go to…” menu at the top of the screen. 
  4. Confirm the Alternate Email address listed (if any) and update or enter the most accurate non-Villanova email address that applies. 
  5. Click “Save” to update the email address. 

Alumni

  1. Visit the Self-Service Password Reset Portal by selecting the "Alumni Password Reset" selection found on this page.

  2. Sign In:

    • Enter your username@villanova.edu and click Next.
    • If prompted, complete the CAPTCHA challenge to prove you’re not a robot.
  3. Verify Your Identity:

    • Choose a verification method:
      • Alternate Email: If you’ve set up an alternate email address, select it and click Next. You’ll receive a code in your alternate email.
      • Mobile Phone: If you’ve registered a mobile phone number, select it and click Next. You’ll receive a text message with a code.
      • Security Questions: Answer the security questions you set up previously and click Next.
  4. Reset Your Password:

    • Enter the verification code you received via email, text message, or answer the security questions.
    • Set a new password following Villanova's password policy:
      • At least 1 upper and lower case letter
      • At least 1 number
      • At least 1 special character: # $ % ( ) * , +  - . / : ; = ? @ [ \ ] ^ _ ` { } ~
      • Must have at least 5 unique characters
      • At least 8 characters in length
      • Passwords cannot contain personal information such as: first name, last name, User ID, contact information, etc.
      • The exclamation point is not permitted in the password.
      • What are some strategies to avoid when trying create a complex password?

        • Do not use personal information such as address, age, birthday, or your User ID in your password

        • Do not use words, previous passwords, common passwords, patterns or sequences on the keyboard, such as ‘q1w2e3’ or ‘asdfg’ in your password

        • Do not repeat letters, numbers, or symbols, such as 111111 or )))))))

    • Confirm the new password and click Finish.
  5. Success!:

    • You’ve successfully changed your password. Use the new password to sign in to your account.
 
Change Password Request Temporary Password / Forgot Password Alumni Password Reset Report a Password Reset Issue

Service Offerings (4)

Report a Password Reset Issue
If you're having trouble resetting your Villanova account password via the university self-service password reset tool, use this form to report an issue.