UNIT Operations

Categories (2)

Linux, Windows

All things related to Servers and hosting
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Private Keys (PKI) and Certificates

Includes Public/Private key creation for use with SSH, SFTP, or encryption along with managing SSL certificate
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Services (6)

DNS (Domain Name Services) Requests

For all DNS (Domain Name Services) requests both for internal and external. This also includes IP management(IPAM), including IP reservations or changes. This support area also includes vendor requests SPF (send Policy Framework) and other modifications as required.

Enterprise Backups

For all services related to UNIT's enterprise backup solution.  This includes requesting a new backup or modification of an existing, or for requesting a backup restore if you've encountered file corruption/deletion of critical files

F5 / Load Balancer Requests

Includes, but not limited to creating, modifying or removing F5 Virtual Servers, Virtual IP, Member Pools, SSL Profiles and SSL certificates

Server (Windows/Linux)

Server issues or Request to have a new Server provisioned

SSL Certificates

To request an SSL certificate on a web server you need to fill out the SSL Certificate Request

vDesktop

vDesktop is UNIT's virtual desktop technology that allows users to access a virtual Windows desktop and various software applications on any computer with an internet connection.